Contact us

We’d love to hear from you – email us using one of the two forms below.

Questions about products? Check out our FAQs

Questions about a purchased product in the US / Canada

Is something not working right? Do you have questions about water filtration? Did you buy a product and you don't know how something works? Fill in the form and we'll get in touch with you.


General Lifestraw questions

Use this form if you have general questions or want to reach out to the Lifestraw team.
  • Tell us where you are based so we can connect you faster to the relevant contact!